The Best Small Business Order Management Software in 2023
Joe Allen
May 5, 2023 9:19 am
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13 min read
The Best Small Business Order Management Software in 2023 – Running a small business can be a challenge, and managing orders is one of the most crucial aspects of it. Small businesses need to process orders efficiently to ensure customer satisfaction, while also managing inventory and ensuring timely delivery. This is where small business order management software comes in. With the right software solution, small businesses can streamline their sales processes, manage their inventory more efficiently, and improve their customer data management.
Small business order management software provides a range of benefits, including automation, real-time inventory tracking, and centralized customer data management. With automation, businesses can reduce manual data entry and save time and money. Real-time inventory tracking ensures businesses can keep track of their inventory levels and avoid stockouts. Centralized customer data management enables businesses to improve their customer experience by providing personalized service and offering targeted promotions.
If you’re a small business owner, choosing the right order management software can be a daunting task. There are many software solutions available, each with its own features and pricing plans. However, by carefully considering your business needs and budget, you can find the best solution for your business. In the following article, we’ll explore the top small business order management software solutions on the market, along with their features, pricing plans, and pros and cons. By the end of the article, you’ll have a better understanding of the best software solutions for your small business.
What is Order Management Software?
Order management software is a tool that helps businesses manage their order processing, inventory, and fulfillment operations. It is a centralized system that streamlines the entire order management process, from receiving orders to delivering products to customers. With order management software, businesses can automate their workflows, reduce errors, and improve their customer experience.
At its core, order management software is designed to help businesses manage their order processing more efficiently. It enables businesses to receive orders from multiple channels, such as online marketplaces, e-commerce platforms, or brick-and-mortar stores, and consolidate them into a single platform. This makes it easier for businesses to track orders, manage inventory, and fulfill orders quickly and accurately.
Order management software also provides businesses with real-time inventory tracking, which enables them to manage their inventory levels more efficiently. With accurate inventory data, businesses can avoid stockouts, reduce excess inventory, and optimize their order fulfillment process. Additionally, order management software enables businesses to track customer data and order history, which can be used to provide personalized customer service and targeted promotions. Overall, order management software is a powerful tool that can help businesses streamline their operations, reduce costs, and improve their customer experience.
Why Using Small Business Order Management Software?
Small businesses face numerous challenges in their day-to-day operations, including managing orders, inventory, and customer data. This is where small business order management software comes in. Here are some of the reasons why small businesses should consider using order management software:
- Streamline Order Processing: Small business order management software can help businesses streamline their order processing workflows by automating tasks such as order routing, payment processing, and shipping label printing. This reduces manual data entry and saves time and money.
- Efficient Inventory Management: With real-time inventory tracking, small business order management software enables businesses to manage their inventory levels more efficiently. This can help them avoid stockouts, reduce excess inventory, and optimize their order fulfillment process.
- Improved Customer Data Management: Order management software enables businesses to centralize their customer data, including order history and purchasing behavior. This data can be used to provide personalized customer service, offer targeted promotions, and improve customer satisfaction and retention.
Overall, small business order management software can help businesses save time and money, improve their operations, and enhance their customer experience. By choosing the right software solution for their business, small businesses can streamline their workflows, optimize their inventory management, and improve their customer data management.
Benefits of Small Business Order Management Software
- Automate your sales processes
- Streamline your inventory management
- Improve customer satisfaction
- Save time and money
- Increase sales and revenue
Top 5 Small Business Order Management Software Solutions
Here are the top 5 small business order management software solutions that can help you streamline your sales and inventory management.
1. Shopify
Shopify is a leading ecommerce platform that offers a wide range of features, including order management, inventory management, and customer data management. With Shopify, you can manage your sales, inventory, and customer data from one place, automate your sales processes, and improve your customer satisfaction. Shopify offers a variety of pricing plans, starting at $29 per month.
Use Case: Shopify is a popular e-commerce platform that also offers an order management system. It is ideal for small businesses that need a complete e-commerce solution with integrated order management capabilities.
Features:
- Consolidated order management: Shopify centralizes all orders from various channels into a single platform, making it easy to manage and fulfill them.
- Real-time inventory tracking: The software provides real-time inventory updates, enabling businesses to manage their inventory levels more efficiently.
- Customizable order workflows: Shopify allows businesses to create customized order workflows that suit their unique requirements.
- Third-party integrations: The software integrates with a wide range of third-party applications, such as shipping carriers and payment gateways.
Pros:
- Comprehensive e-commerce solution: Shopify offers a complete e-commerce solution, including order management, website design, and payment processing.
- User-friendly interface: The software is easy to use, even for beginners.
- Robust reporting and analytics: Shopify provides in-depth reporting and analytics capabilities to help businesses make informed decisions.
Cons:
- Limited customization: While Shopify offers a range of customization options, it may not be suitable for businesses with highly specialized requirements.
- Expensive pricing plans: Shopify’s pricing plans can be expensive for small businesses.
Pricing: Shopify offers three pricing plans, starting from $29 per month. There is also a 14-day free trial available.
Link: https://www.shopify.com/
2. TradeGecko
TradeGecko is an inventory and order management software that helps small businesses manage their sales, inventory, and customer data. With TradeGecko, you can automate your sales processes, manage your inventory levels, and improve your customer satisfaction. TradeGecko offers a variety of pricing plans, starting at $39 per month.
Use Case: TradeGecko is a cloud-based inventory management and order management system that is ideal for small and medium-sized businesses with complex inventory needs.
Features:
- Multi-channel order management: TradeGecko consolidates orders from various sales channels into a single platform, making it easy to manage and fulfill them.
- Real-time inventory tracking: The software provides real-time inventory updates, enabling businesses to manage their inventory levels more efficiently.
- Integrated shipping and fulfillment: TradeGecko integrates with a range of shipping carriers and fulfillment providers, making it easy to ship and deliver products to customers.
- Customizable workflows: The software allows businesses to create customized workflows that suit their unique requirements.
Pros:
- Robust inventory management capabilities: TradeGecko provides powerful inventory management features, such as batch and expiry tracking.
- Excellent customer support: The software offers excellent customer support, with a dedicated account manager and 24/7 support available.
- Wide range of integrations: TradeGecko integrates with a wide range of third-party applications, such as accounting software and e-commerce platforms.
Cons:
- Limited reporting and analytics: While TradeGecko provides basic reporting and analytics capabilities, it may not be sufficient for businesses with complex reporting requirements.
- Steep learning curve: The software can be complex to set up and use, which may require some training.
Pricing: TradeGecko offers three pricing plans, starting from $99 per month. There is also a 14-day free trial available.
Link: https://www.tradegecko.com/
3. Orderhive
Orderhive is an all-in-one order and inventory management system designed for small to medium-sized businesses. Its comprehensive suite of features allows businesses to streamline their operations and improve productivity. With Orderhive, you can manage orders from multiple sales channels, track inventory levels, automate order fulfillment, and more.
Use case: Orderhive is an ideal solution for small to medium-sized businesses that need to manage orders and inventory across multiple sales channels.
Features:
- Multi-channel order management
- Inventory management and tracking
- Shipping management and label printing
- Real-time order tracking
- Multi-currency support
Pros:
- Comprehensive feature set
- User-friendly interface
- Customizable dashboards
- Affordable pricing plans
Cons:
- Limited integrations with third-party applications
- Customer support is only available during business hours
Pricing: Orderhive offers four pricing plans – Starter, Growth, Business, and Enterprise, starting from $49/month.
Link to buy/download: You can sign up for Orderhive on their website: https://www.orderhive.com/
4. Zoho Inventory
Zoho Inventory is an online inventory management software that helps businesses manage their inventory and order management processes. With Zoho Inventory, you can automate your inventory management, track orders, and keep an eye on your stock levels in real-time.
Use case: Zoho Inventory is best suited for small businesses that need to manage inventory across multiple channels and track orders in real-time.
Features:
- Inventory management and tracking
- Order management and tracking
- Real-time stock updates
- Multi-currency support
- Barcode scanning
Pros:
- Easy to use interface
- Affordable pricing plans
- Comprehensive inventory tracking
- Integration with other Zoho applications
Cons:
- Limited customization options
- Limited integration with third-party applications
Pricing: Zoho Inventory offers three pricing plans – Basic, Standard, and Professional, starting from $29/month.
Link to buy/download: You can sign up for Zoho Inventory on their website: https://www.zoho.com/inventory/
5. Cin7
Cin7 is a cloud-based inventory management software that helps businesses manage their inventory, orders, and production processes. With Cin7, you can automate your inventory management, track orders, and streamline your production processes.
Use case: Cin7 is ideal for small to medium-sized businesses that need a comprehensive inventory management system that can also handle production processes.
Features:
- Inventory management and tracking
- Order management and tracking
- Production management
- Warehouse management
- Multi-channel support
Pros:
- Comprehensive feature set
- User-friendly interface
- Integration with other business applications
- Customizable dashboards
Cons:
- Higher pricing plans may be expensive for smaller businesses
- Steep learning curve for more advanced features
Pricing: Cin7 offers three pricing plans – Starter, Professional, and Enterprise, starting from $299/month.
Link to buy/download: You can sign up for Cin7 on their website: https://www.cin7.com/
Comparison Table
Sure, here’s a comparison table for Shopify, TradeGecko, Orderhive, Zoho Inventory, and Cin7 based on their features, pricing, and integrations:
| Feature | Shopify | TradeGecko | Orderhive | Zoho Inventory | Cin7 |
|---|---|---|---|---|---|
| Inventory | ✔ | ✔ | ✔ | ✔ | ✔ |
| Order Management | ✔ | ✔ | ✔ | ✔ | ✔ |
| Multi-channel | ✔ | ✔ | ✔ | ✔ | ✔ |
| Production | ❌ | ✔ | ❌ | ❌ | ✔ |
| Warehouse | ❌ | ✔ | ❌ | ❌ | ✔ |
| Barcode Scanning | ❌ | ✔ | ❌ | ✔ | ✔ |
| Real-time update | ❌ | ✔ | ✔ | ✔ | ✔ |
| Integrations | 600+ | 100+ | 50+ | 40+ | 450+ |
| Pricing | Starting from $29/month | Starting from $39/month | Starting from $49/month | Starting from $29/month | Starting from $299/month |
Note: Check the individual websites for the latest pricing and feature information, as they are subject to change.
As you can see from the comparison table, each platform has its own unique set of features, pricing, and integrations. Depending on the needs of your business, you may find one platform more suitable than the others. It’s important to evaluate each platform carefully and choose the one that best fits your business needs.
How to Choose the Best Small Business Order Management Software?
To choose the best small business order management software, you need to consider your business needs and budget. Here are some factors to consider:
- Sales volume: If you have a high sales volume, you may need a more powerful order management software with advanced features.
- Budget: Consider the pricing plans of different software solutions and choose the one that fits your budget.
- Integrations: Make sure the software integrates with other tools you use, such as accounting software or shipping software.
- Ease of use: Look for a software solution with a user-friendly interface that is easy to learn and use.
Where to Buy Small Business Order Management Software?
You can buy small business order management software directly from the software vendor’s website. Some software solutions, such as Shopify, also offer a free trial period to test the software before you buy. You can also find software solutions on third-party marketplaces such as the Shopify App Store or the Zoho Marketplace.
Usecase: How Small Business Order Management Software Solves Your Business Problems
Small business order management software solves many of the problems small businesses face when managing their orders, inventory, and customer data. Here are some of the most common problems small business owners face and how order management software can help:
- Manual data entry: Many small businesses still use spreadsheets or paper-based systems to manage their orders and inventory. This can lead to errors and inconsistencies in data. Order management software automates the data entry process and ensures accurate data.
- Inefficient sales processes: Small businesses that rely on manual processes for sales, such as phone or email orders, may experience delays and errors in their sales processes. Order management software automates the sales process and ensures timely and accurate order fulfillment.
- Poor inventory management: Small businesses may struggle to keep track of their inventory levels, leading to stockouts or overstocking. Order management software provides real-time inventory tracking and helps optimize inventory levels.
- Inadequate customer data management: Small businesses may struggle to keep track of their customer data, such as order history or preferences. Order management software centralizes customer data and provides insights to improve customer satisfaction and retention.
FAQ
What is small business order management software?
Small business order management software is a tool that helps you manage your sales, inventory, and customer data in one place. It automates your sales processes, keeps track of your inventory levels, and helps you manage your customer data.
How does small business order management software benefit my business?
Small business order management software can benefit your business by automating your sales processes, streamlining your inventory management, improving customer satisfaction, saving time and money, and increasing sales and revenue.
How do I choose the best small business order management software?
To choose the best small business order management software, you need to consider your business needs and budget. Factors to consider include sales volume, budget, integrations, and ease of use.
Where can I buy small business order management software?
You can buy small business order management software directly from the software vendor’s website or third-party marketplaces such as the Shopify App Store or the Zoho Marketplace.
What problems does small business order management software solve?
Small business order management software solves many problems small businesses face, such as manual data entry, inefficient sales processes, poor inventory management, and inadequate customer data management. It provides automation, real-time inventory tracking, centralizes customer data, and provides insights to improve customer satisfaction and retention.
Conclusion
In conclusion, small business order management software can help your business streamline your inventory and order processes, saving you time and resources. By using software specifically designed for small businesses, you can gain access to a range of features and functionalities that can help you stay competitive in today’s fast-paced marketplace.
After reviewing and comparing the various options available, it’s clear that Shopify, TradeGecko, Orderhive, Zoho Inventory, and Cin7 all offer unique benefits and features that can help small businesses manage their orders more effectively. Depending on your specific needs and budget, one of these software options may be the perfect fit for your business.
Hurry Up!
Ultimately, investing in a high-quality order management software can help you stay ahead of the competition and provide a better experience for your customers. By automating key processes and tracking inventory in real-time, you can focus on growing your business and delivering the best products and services possible. So, don’t hesitate to invest in the right order management software for your small business today!
